From the Dean's Desk

Guest column: Rob Kelly

Rob Kelly

Rob Kelly

Wednesday, 15 December 2021
Change. There’s no word that has come up in conversation more frequently in my first four-plus months at Mendoza. We have been through a lot of change and that’s led to some understandable change fatigue. The pandemic made this harder. And now we work in a world that is learning to live with the virus and its lasting social, economic and community health implications.
It would be disingenuous to suggest we are done changing. We have not yet reached our goals. It may be helpful to consider the growth and evolution of the College in terms of our role in the change:
  1. How can we make change less difficult or disruptive for others?
  2. How can we influence the change process and its outcomes?
Overall, our approach to change should advance our mission in the least difficult way by being:
  • Proactive, by doing the work to envision our future and make changes that overcome challenges that lay ahead. Reactive change is harder and more stressful.
  • Productive, by building an organization and delivering programs that Grow the Good in Business through our faculty, staff and students.
  • Planned, by outlining our 5-year strategy for the College, including the changes we need to make to achieve our ambitious goals.
  • Participatory, by involving and inviting others to contribute time, feedback and ideas, especially those impacted by the change.
Your voice is critical to shaping the future of the College and we want you to be informed, involved and inspired by the changes ahead. As you think about how you can influence what and how we change, here are a few considerations inspired by Dean Cremers:
  • Understand the OKRs of the College and how they translate into the objectives for your department/function and your team.
  • Discuss the impact of College priorities on your work with your supervisor and others you collaborate with.
  • Seek clarity where you don’t have understanding, question changes that lack explanation and challenge ideas that don’t make sense. Please speak up!
As the calendar year comes to a close, I want to provide several updates:
  • Strategic Planning: The planning committee is holding a kickoff meeting this week. After the break, you will receive a survey to complete that will help inform the committee’s important work. Please take 10-15 minutes to respond with your thoughts.
  • Finance & Facilities: In November, the Finance & Facilities team joined my team and we’re excited to more fully integrate them into the fold.
  • MBA Move to Stayer: Also in November, we assembled a steering committee to direct the various efforts involved in making the Stayer Center the new home of the MBA Program. There are three working groups focused on facilities renovations (see below), office space and classroom/event space scheduling.
Changes, especially those in our facilities, bring with them some amount of disruption. I just want to thank all of you in advance for your patience and understanding as we make our physical environment match our first-class educational environment. In the meantime, please feel free to reach out directly to me (rkelly1@nd.edu or 1x0979) with any questions or concerns regarding anything I’ve mentioned here.
Have a blessed remainder of the Advent season and a very Merry Christmas!
Gratefully,
Rob Kelly
Senior Director of Operations
Office of the Dean

Guest Column: Nick Berente and Mike Mannor

Nick Berente and Mike Mannor

Nick Berente and Mike Mannor

Monday, 6 December 2021
Silicon Valley MBA Mod-Away
We’re excited to let you know about an innovative program at Mendoza — the Silicon Mod-Away program for our MBA students. For the past seven weeks, 14 Notre Dame MBA students have been living and studying in Silicon Valley as part of a pilot program with Notre Dame California.
The Silicon Valley Mod-Away reflects the MBA program’s growing commitment to the technology field and an expansion of our analytics training in the program. Last year, more than one-third of our MBA students took jobs at technology companies, and others chose jobs in technology or data-related roles in other organizations, such as consulting firms.
Courses in the Silicon Valley Mod-Away are focused on product management, technology and innovation. All four classes are being taught or co-taught by tenured Mendoza faculty. Sarv Devaraj, the director of ND California, is teaching a course on Data and Digital Innovation. Xuying Zhao, who also lives in area, is teaching a course on Smart Supply Chain Innovation. Nick Berente and Jan Poczobutt (an ’83 alum and a senior executive at Amazon) are co-teaching two of courses — one on Digital Product Management and one that connects our students with tech companies in Silicon Valley to develop new digital innovations.
Although most Silicon Valley tech firms are still working remotely, limiting onsite visit opportunities, Silicon Valley faculty, as well as Ryan Retartha and John Rooney, stepped up to both bring speakers into the classroom and students out to some firms each week. The students had the opportunity to spend time with leaders from Google, Facebook, Amazon, IDEO, LinkedIn, Adobe, VMware, JD.com and several others. The Mod-Away also offered a range of opportunities to interact with alumni, such as happy hours, tailgating at the ND-Stanford game and visits to alumni-connected organizations. The visits included a trip to a Napa Valley winery (Silver Oak) and a professional soccer organization (San Jose Sharks), among other field trips to California’s abundant tourist destinations.
Beyond organized events, many students individually connected with alumni in the area throughout the term and found those alumni to be quite available for grabbing a cup of coffee and helping with networking. Most students lived in an apartment complex across the street from Stanford University, and took classes in a temporary facility on-site. ND California is working to identify a more long term classroom facility in Palo Alto for next year.
Overall, indications are that this Mod-Away in Silicon Valley was a successful pilot. Over the Stanford-ND weekend, we spent time asking the students for their reflections about their experience so far. They expressed overwhelmingly positive reviews of their experience, noting the lifelong bonds they have formed together, and deep appreciation for the opportunity to learn, network and immerse themselves in the culture of Silicon Valley. They are eager to help recruit first year students to participate in the program next year.
We look forward to building on this success and continuing to both build and strengthen opportunities for Notre Dame MBAs in the Bay Area.
In Notre Dame,
Nick Berente
Viola D. Hank Associate Professor of IT, Analytics, and Operations
Mike Mannor
Associate Dean for the MBA Program
John F. O'Shaughnessy Associate Professor of Family Enterprise

“Bearers of Gratitude”

Martijn Cremers

Martijn Cremers

Monday, 22 November 2021
In his final message of 2020, the end of a difficult year, Pope Frances said, “Above all, let us not forget to thank: If we are bearers of gratitude, the world itself will become better, even if only a little bit, but that is enough to transmit a bit of hope.”
What I appreciate most about the pope’s message is that we are charged to thank as an action, to be “bearers of gratitude” in a mindful way that supports and sustains others and therefore brings hope, even in a small way. He reminds us that gratitude is a mindset that recognizes, in everything, the grace we’ve been given:
“The prayer of thanksgiving always begins here: to recognize that grace precedes us. We were thought of before we learned how to think; we were loved before we learned how to love; we were desired before our hearts conceived a desire.”
“If we view life like this, then ‘thank you’ becomes the driving force of our day.”
We have many great opportunities to be bearers of gratitude in fulfilling our mission at Mendoza, and the evidence of the faithfulness of our faculty, staff and students is abundant throughout our history. I see the evidence daily in the way you serve our students, each other and our larger community.
In this season of Thanksgiving, I’m thankful to all of you for your hard work, compassion and spirit of grace. May the holiday be one of blessings and rest for you and your families.
In Notre Dame,
Martijn
Prayer for Thanksgiving Day
Father all-powerful, your gifts of love are countless and your goodness infinite. On Thanksgiving Day we come before you with gratitude for your kindness: open our hearts to concern for our fellow men and women, so that we may share your gifts in loving service.
We ask this through our Lord Jesus Christ, your Son, who lives and reigns with you and the Holy Spirit, one God, for ever and ever. Amen.

Research Roundup

Martijn Cremers

Martijn Cremers

Monday, 15 November 2021
I’m pleased to highlight recent faculty research published in top academic journals:
Zhi Da, Howard J. and Geraldine F. Korth Professor of Finance
Short selling efficiency (Journal of Financial Economics)
We propose a new variable called short-selling efficiency (SSE) to measure whether short sellers devote more capital to more overpriced stocks. We show conceptually and empirically that SSE has favorable predictive ability over aggregate short interest, as SSE reduces the effect of noises in short interest and better captures the amount of aggregate short-selling capital devoted to overpricing.
Paul Gao, Professor of Finance
Good for your fiscal health? The effect of the affordable care act on healthcare borrowing costs (Journal of Financial Economics)
Since its passage in 2010, the Affordable Care Act (ACA) has grown to provide health coverage to more than 31 million people (including the Medicaid expansion) and survived three challenges before the Supreme Court. We use the health-care municipal bond market to study hospital credit risk around the implementation of the ACA. Health-care providers issued significant municipal health-care bonds — the primary source of financing for nonprofit hospitals, which represent about 70% of all hospitals in the U.S. We show that the ACA significantly reduced hospital credit risk. The immediate yield change represents $360 million in aggregate interest savings on all health-care municipal bonds issued from mid-2012 to 2015.

Hong Guo, Professor of IT, Analytics, and Operations
Xuying Zhao, Associate Professor of IT, Analytics, and Operations
The Role of Expectation‐Reality Discrepancy in Service Contracts (Production and Operation Management)
Service contracts are common practice in some industries while being eliminated in others. To investigate this phenomenon, we identify expectation–reality discrepancy (ERD) as a key determinant. A provider's ERD is defined as consumers’ ex-ante expected valuation minus their ex-post realized valuation of the provider's service. Our analysis reveals that providers’ contract strategies critically depend on their ERDs rather than the true service valuations. 

Ann Tenbrunsel, David E. Gallo Professor of Business Ethics 
The Opportunities and Challenges of Behavioral Field Research on Misconduct (Organizational Behavior & Human Decision Processes)
Research on behavioral misconduct and ethics across many fields has provided important managerial and policy implications, but has primarily relied on laboratory experiments and survey-based methods to quantify and explain predictors of and mechanisms behind such behavior. This introductory article in a special issue devoted to field studies of unethical behavior goes beyond summarizing the articles by offering a methodological classification of field research on misconduct, discussing the challenges facing behavioral field studies and identifying the tools that might mitigate them. Our goal is to provide a foundation that helps build a cross-disciplinary, integrated view of the field evidence on behavioral misconduct as well as to encourage future work that employs the best empirical practices.

Joonhyuk Yang, Assistant Professor of Marketing
Commercial Success Through Commercials? Advertising and Pay-TV Operators (Journal of Marketing Research)
The study examines the role of advertising in the growth of direct satellite services (such as DirecTV or Dish Network) in the U.S. pay-TV service market that was dominated by cable operators until the 1990s. In particular, the study provides evidence that a form of advertising scale economies was in effect as the unit costs of local advertising tend to be higher than those of national advertising, which likely allowed the satellite operators to better leverage their national presence with (cheaper) national advertising. Overall, this study highlights the interaction between advertising efficiencies and the scale of entry in explaining the competition between market incumbents and entrants.
Thank you, Zhi, Paul, Hong, Xuying, Ann and Joonhyuk, for your efforts to advance your disciplines and our research reputation.
In Notre Dame,
Martijn

Centennial Mass Homily

Martijn Cremers

Martijn Cremers

Monday, 8 November 2021
Faith is a Verb
During the Mendoza Centennial Mass on September 30, Father Oliver Williams delivered a beautiful homily that recalled the life of our founding dean, John Cardinal O’Hara, and the charge highlighted in the passage below that continues to inspire us:
O'Hara understood the great challenge of living the gospel in his time. … The reading from the letter of James says, "If a brother or sister has nothing to wear and no food for the day, and one of you says to them, 'Go in peace, keep warm and eat well,' what good is that?" And of course the point that James is making is that faith is not just a noun, it's a verb. If we have faith we're implied to action, to try to in our own small way, make the world a better place for us having been there.
The highlighted passage reminds us that our work at Mendoza is an expression of our faith and our collective commitment to make the world a better place. It is an encouragement to consider the larger picture as well as an affirmation of the importance of our individual roles. Our history is made up of the individual contributions of people like you whose faithful service has made the world a better place for having been here.
Our mission at Mendoza is to make “faith” into a verb, to quote Father Williams. This thought is reflected in three key and interrelated themes in the papal encyclical, Laudato Si’: Creation is a gift from a loving God; everything in the world is connected; and there is a divine call for a change in our personal response to God’s gifts.
Father Ollie also mentioned what is probably O’Hara’s best-known expression that “[t]he primary function of commerce is to serve humankind,” explaining its origin as his answer to a negative outside perception of the role of business schools:
O'Hara, as I mentioned, was not afraid of controversy. In fact, the year after he took over as dean, the 1923 Dome — Dome is the yearbook of Notre Dame — mirrored many of the sentiments of the time. And the Dome said, and I quote, "Universities are becoming man factories, mere means for training men to make money. The business courses are popular, the liberal arts courses are neglected. Our measure of success is money making."
John Cardinal O'Hara, just a priest at that time, answered quickly. And I quote. He says, "The primary function of commerce is to serve humankind. Business has a code of ethics based very largely on divine principles. And when the code is followed, commerce can and does advance civilization. The College of Commerce has a real function. It should send people into business with a sound knowledge of business theory, with the sort of character that should grace a gentleman of the world, with lofty ideals of citizenship, and a sound conception of business morality based on the seventh commandment and the eight Beatitudes. And this person should have a character that will put those principles into practice under whatever temptations the world might offer."
I hope you find encouragement in considering our history as a long record of service to humankind made up of the individual contributions of people like you. We find examples of our commitment to our mission in the grace and generosity of our community every day. To name just two: Cathi Kennedy wrote a deeply touching “Make Your Mark” essay about serving as a sacristan for daily Mass, where she describes the comfort of worshipping with students and colleagues. John Sikorski recently contributed a beautiful Faith ND reflection about Luke 16:9-15 reminding us of one of Jesus’ “hard sayings” about our call to stewardship.
My thanks to Father Williams for his timely and meaningful homily, and to the many others who made the Mendoza Centennial Mass a special event. I encourage you to watch the video of the Mass to hear the entire homily. My thanks also to Cathi and to John for their reflections, and to all of you for your many acts of service to the College and Our Lady’s University.
In Notre Dame,
Martijn

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