From the Dean's Desk

Kara Palmer

Kara Palmer

Monday, 11 October 2021
DE&I Pulse Survey Results
In his August 16 letter to campus, Father John Jenkins charged each of us to “… live up to our highest ideals, making this community, rich in diversity, ever more one characterized by mutual respect, care for one another, and solidarity.” His letter recognized the many efforts across campus to advance diversity, equity and inclusion, but also affirmed there is much more to be done.
The importance placed on diversity by the University is true of Mendoza as well. My purpose in this column is to give you an idea of the current sentiments of College staff on DE&I-related matters by sharing the findings from the Mendoza Staff DE&I Pulse Survey conducted in May. I also want to provide an update on the work that has been done and/or is planned for the future in response to the feedback we received, as well as areas where we have great opportunities for continued advancement.
First, thank you to all who responded to the inaugural DE&I Pulse Survey. We had almost a 50% response rate to the anonymous survey which included over individual 125 comments. This information provided additional context to the quantitative responses. Your candor, transparency and suggestions were greatly appreciated
What did we learn?
  • The most favorable responses related directly to immediate managers’ effectiveness to work with others. In addition, results suggested a strong sense of belonging within the College.
  • The least favorable responses pertained to the areas of making a complaint of harassment/discrimination without fear of retaliation, a feeling of fair opportunities to succeed, feeling safe to speak up and satisfaction with procedures for resolving employee complaints.
  • Collectively, the highest ratings were from exempt male staff members with 10-20 years of service; the lowest ratings were from non-exempt female staff members with less than 10 years of service.
  • Comments covered a variety of topics, including leadership, faculty and staff differences; hiring, advancement and job opportunities; trust and respect; and general concerns and challenges. There was general appreciation for the work we’re doing, and at the same time, the sense that we have a lot of work to do.
Strengths-Weaknesses-Opportunities-Threats (SWOT)
The Staff DE&I Council analyzed the results and conducted a SWOT analysis that was later shared with the dean, associate deans and directors in the College. Following are key points in each category.
Strengths
  • University and College commitment to advancing diversity, equity and inclusion aligned with Catholic Social Teaching.
  • Existence of active DE&I councils, clubs and activities for staff, faculty and students.
  • Proactive efforts to build DE&I awareness across Mendoza (e.g., calendar, intranet, student-facing page).
Weaknesses
  • Limited diversity among staff, faculty and students across the College
  • Limited coordination between faculty, staff and student groups working on DE&I initiatives
  • Limited awareness of the full scope of diversity issues within the Mendoza community due to hesitancy to speak up.
Opportunities
  • Creating a data-driven, actionable strategy with clearly defined, measurable, reported results.
  • Tapping into experts in the College, on campus and in the local community
  • Enhancing leadership engagement and presence.
Threats
  • “Checking boxes” by focusing on short-term actions that don’t lead to meaningful change
  • Fear of having conversations about race and culture
  • Trust and accountability across College, individually and as a whole.
Next Steps
With approval and support from the dean and in partnership with associate deans and directors, the Council identified several key objectives to advance toward a diverse, equitable and inclusive environment for all.
These include:
  • Launching, sustaining and driving traffic to our new College DE&I intranet site.
  • Establishing metrics and dashboards for accountability and success across the College.
  • Establishing College, team and individual OKRs/goals supporting the University’s strategic goals.
  • Offering ongoing education opportunities such as workshops, speaker series and discussions.
  • Continuing to offer the Compassionate Listening Circles.
  • Creating and implementing a new hire survey to assess new staff members’ sense of belonging and inclusion in their first 30, 60 and 90 days.
  • Launching and sustaining a DE&I Calendar of Awareness to highlight important national recognition days.
  • Benchmarking efforts to identify and implement best practices and resources across the University as well as peer and aspirant business schools.
  • Creating a College DE&I Report template for use by faculty, staff and student groups.
Continuing the Mendoza Staff Pulse Survey throughout the year with analysis and action plans to follow in conjunction with feedback and results from the 2022 ND Voice Survey (scheduled to launch in early 2022.
If you have any questions or suggestions, please contact me, or any member of our staff DE&I Council or reach out to our College and University DE&I contacts.
In closing, I’ll quote again from Father John’s letter: “Our commitment must be for the long term, so that the change we seek will last.” As a community, it’s essential we all come together to be advocates, allies and leaders in this space.
In Notre Dame,
Kara
Kara J. Palmer
Director of Administration 

Guest column: Ryan Retartha

Ryan Retartha

Ryan Retartha

Monday, 4 October 2021
This exciting and unpredictable fall has given our alumni an opportunity to renew their relationship with our beloved campus, as well as reimagine their opportunities to connect, learn and grow.
I’ve previously written about the "Culture of Service" we are building with our Mendoza alumni, and there's no better opportunity than football season to connect alumni with our current students, faculty, and staff. For example, I welcomed 18 members of the Mendoza Graduate Alumni Board back to campus for the first time in two years during the home game weekend against Purdue. The alums had opportunities to hear College updates and especially to learn more about our Specialized Masters programs from students and faculty.
I'm proud to announce that we've already surpassed our alumni volunteer metrics from all of last fiscal year, and we're only getting started! My challenge to our alumni this fall is to make this season about more than just football through a renewed commitment to Notre Dame's mission of service by actively engaging with the Mendoza community. Even taking just an hour out of their weekend to network with another alumnus or a student could be transformational.
Following are several of the alumni initiatives designed to make those connections happen:
Mendoza Game Day ConnectThe goal of the Mendoza Game Day Connect website is to make the weekend memorable by providing a comprehensive listing of the Mendoza events, receptions and learning opportunities that make up our beloved home football weekends. Whether they want to reconnect with classmates, network with industry peers, or meet our current students and faculty, alums can utilize the site as a valuable resource to enrich their time on campus.
Mendoza Alumni Volunteer GroupThe Mendoza Alumni Volunteer Group is a coalition of Notre Dame friends, family and alumni who are seeking to create opportunities and advantages for Mendoza students, faculty and staff. At this volunteer hub, alumni will find opportunities to give of their time, expertise, experience and connections.
Mornings at Mendoza
Mornings at Mendoza is our new game-day lecture series where we bring some of Mendoza's most beloved faculty to campus to share their stories, ideas and research in a casual breakfast setting. More information can be found on Mendoza Game Day Connect or at Gameday.nd.edu.
Mendoza Mixers
We've already had two successful Friday afternoon mixers out on the Stayer Center patio. The mixers provide John Cardinal O'Hara Society members with the opportunity to network directly with students from specific graduate programs. We'll be moving these mixers to an online format to comply with University COVID-19 policies as the weather gets colder and look forward to expanding the mixers with food and beverages next season. 
Finally, congratulations to our 2021 Alumni Award winners:
  • Recent Graduate Alumni Service Award: Nicole Jones Senftleben (MNA ’20), Executive Director, InterVol
  • Commitment to Michiana Award: Matthew Logsdon (MBA ’20), President, The Indiana Whiskey Company
  • Distinguished Alumni Award: Charles Florance (MBA ’13), Founder NFINET Inc
  • Grow the Good in Business Award: John Kurtz (EMBA ’08 ), Owner, Kurtz Bros
  • Service to Students Award: Kevin Connors (BSEE ’83), Co-Founder, Spray Venture Partner
My thanks to all of you who have been engaging with our alumni this year. Keep me in the loop and let me know how I can help.
Yours in Notre Dame,
Ryan Retartha ND '07
Director of Alumni Relations

Centennial Celebrations

Martijn Cremers

Martijn Cremers

Monday, 27 September 2021
This is a special week at Mendoza. On Thursday from 3:30–4:30 p.m., we will gather together in the Basilica to celebrate the College’s 100th anniversary during a special Centennial Mass presided over by Father John. The Mass will be followed by a reception from 4:30-6 p.m. ET at the Wind Family Fireside Terrace and outdoor tent at the Morris Inn.
I hope you will be able to attend to join us for this special time of remembrance and appreciation for a century of the College’s following of John Cardinal O’Hara’s charge: “The primary function of commerce is service to mankind.”
Please RSVP here by tomorrow (Tuesday) so we can provide updated COVID-19 protocols to those attending. The Centennial Mass will be livestreamed to Mendoza's Century Mark website.
During the Mass, Father John also will bless a special icon created for the Centennial, “Our Lady of Sorrows.” The title is a reference to Mary, the mother of Jesus Christ, where the sorrows refer to the “Seven Sorrows of Mary” — seven events during the life of Christ when Mary willingly suffered alongside her Divine Son as He gave His life to save the world.
The icon’s main panel depicts Mary, with seven insets illustrating the seven sorrows. Iconographer Vivian Imbruglia, who created the piece, will be on hand during the reception so you can hear about her work and the sacred art of “writing” icons (which are said to be “written” instead of painted because they present the Word of God. You can learn more about Vivian and Our Lady of Sorrows in this story, “The Art of the Divine”). The icon will be permanently installed in the St. Matthew Chapel in the Stayer Center.
During the Cincinnati game weekend, we also will host the annual fall meeting of our Business Advisory Council, a special group of business leaders composed of Notre Dame alumni, parents and friends who serve as ambassadors for the University, provide counsel and feedback to me as dean, leverage their networks for the benefit of our students, and support the College philanthropically.
As we seek to keep them informed and engaged about the many exciting things we are accomplishing and planning at Mendoza, the two-day meeting will include a State of the College update delivered by me, as well as breakout sessions featuring updates on the undergraduate curriculum, the MBA program, the new Ph.D. program and the Meyer Business on the Frontlines program.
So it’s a big week! I’ll close with a special thanks to the individuals who have been working on the arrangements for the Mass and the BAC meetings for many weeks — Jean Meade, Natalie Sargent, Beth Smith, Maggie Neenan-Michel and Carol Elliott. I also want to thank all of you as Mendoza faculty and staff members, whose service to the College day in and day out, through a great many challenges and changes, is an essential part of Mendoza’s 100-year-and-counting legacy.
In Notre Dame,
Martijn

Guest column: Rob Kelly

Rob Kelly

Rob Kelly

Monday, 20 September 2021
“The Mendoza College of Business is a rocket that is preparing for launch.”
These were the words I used in my impromptu remarks on August 3 — my second day as senior director of operations and my first opportunity to speak to faculty and staff of the College — to describe my optimistic view of the amazing potential and opportunity in front of us.
After nearly two months, dozens of one-on-one meetings, six annual program/functional reviews and several chats over coffee in the faculty/staff lounge later, I’m more convinced of this view than before. Dean Cremer’s enterprising and mission-centered vision, the commitment of faculty leadership to teaching and research excellence, and the staff’s orientation to service and operational excellence are a winning combination that will propel us toward achieving our ambitious goals.
Those are also the reasons I chose to return to Mendoza 18 years after earning my MBA here. It is a privilege to be part of an organization that is growing and adapting. There is plenty of evidence of this growth and evolution, including:
  1. New Ph.D. programs
  2. New graduate programs
  3. Growing graduate program enrollments
  4. New undergraduate honors programs
  5. Planned facility expansions/enhancements
I am still in the midst of my listening tour and I’m thoroughly enjoying the opportunity to learn and discover new points of view on the many issues facing the College. Here are a few themes that I’m hearing:
  1. Prioritization: What’s most important right now? That is the most frequent and emphatic question I hear and it has expansive implications for resource allocation, planning and execution.
  2. The Matrix: Whose team am I on? After we get through the bullet-dodging, blue pill/red pill jokes, there is a sense that we need to improve how we communicate, work and relate effectively/efficiently in this new structure.
  3. Customer/Metrics: Who are we serving and how do we know when we win? This is very important because it will determine how we set OKRs, manage performance and assign rewards and recognition.
If I haven’t already spoken to you and you would like to connect, please claim one of the available office hours or contact Heather Denton (hcook2@nd.edu or 1-5189) to schedule a meeting.
In these early days, with input from College leadership I’ve started to set my own priorities and hope to make movement on them this academic year. Here are the three areas where I will spend my time and attention this year:
  1. Strategic Planning: With Dean Cremer’s support, we will develop a strategic plan for the College and I will facilitate the process for that work. Everyone will have an opportunity to contribute and I’m committed to making this something we all own.
  2. Matrix Management: We will enhance the effectiveness of the new matrix organization with an emphasis on teams and tools. Our success is dependent on our ability to execute consistently in a more complex environment.
  3. Student Journey: In partnership with my colleague, Tim Bohling, and our respective functional directors, we will map the student journey, identify the areas of greatest leverage/need and optimize the student experience.
I look forward to your input and using future entries in the Mendoza Exchange to update you on our progress against these priorities.
I wish to express a heartfelt thank-you to those that have been so welcoming and helpful in my transition to the College. The sense of belonging that I have felt is the most powerful opportunity we have in creating a more diverse, equitable and inclusive environment. How we welcome our newest members is the first sign of the strength of our community.
Going back to my rocketry analogy, I was struck by the parallel of this weekend’s news of four civilians safely completing the first tour of space on the SpaceX Inspiration4 mission. Founded in 2002 with the mission of making humans a multi-planetary species, SpaceX is well on its way. It will take even less time for them to put humans on Mars. How long will it take us to reach the future we envision on the proverbial rocket we have prepared for launch and what else will we discover along the way?
In the words of Fr. Sorin in his now-historic letter to Fr. Moreau just nine days after the founding of Notre Dame in 1842, “... this college cannot fail to succeed.”
Gratefully,
Rob
Rob Kelly
Senior Director of Operations

Research Roundup

Martijn Cremers

Martijn Cremers

Monday, 13 September 2021
Here are several research papers recently published in top academic journals from across our departments:
John Donovan, Assistant Professor of Accountancy
"Private Lenders’ Use of Analyst Earnings Forecasts When Establishing Debt Covenant Thresholds" (The Accounting Review)
We provide evidence that lenders use analyst forecasts of the borrower’s future earnings as an input when establishing covenant thresholds in private debt contracts. Our evidence is contrary to the view that covenant thresholds are set based on a minimum level of expected performance. Our study also contributes to the literature on the role of analysts in informing market participants and suggests that analysts also provide information to lenders with access to private information.
Tim Kundro, Assistant Professor of Management & Organization
Understanding When and Why Cover-Ups Are Punished Less Severely” (Academy of Management Journal)
Cover-ups are remarkably costly, often immoral, and problematic for organizations, but research paints competing perspectives about how organizational insiders respond to cover-ups. We explore why organizational insiders punish or fail to punish transgressors. We find that cover-ups that are perceived as loyal go unpunished, suggesting that loyalty comes with costs in this context.
John Sherry, Raymond W. & Kenneth G. Herrick Professor of Marketing Emeritus
"Attachment to and Detachment from Favorite Stores: An Affordance Theory Perspective" (Journal of Consumer Research)
Retail locations offer opportunities for attachment away from home. In commercial settings, consumers construct personal geographies, creating stable references for their lives. We show how sensual, symbolic, and cerebral affordances – invitations for action extended by the built environment - trigger meaningful ties, stimulate new affective and behavioral repertoires, and transform biographies. Bonds evolve over life courses and are affected by disturbances such as store closures. We reveal how disruptive and tractable detachments precipitate constructive change.
Sriram Somanchi, Assistant Professor of IT, Analytics, and Operations
"To Predict or Not to Predict: The Case of the Emergency Department" (Production and Operations Management Journal)
We develop a novel two-stage prediction framework that improves the efficiency of hospital operations in terms of handoff from an Emergency Department (ED) to an inpatient facility. Working with a healthcare startup, we show that our method identifies subgroups of patients for whom we can send early signals to an inpatient facility about an admitting patient with limited information while still maintaining high accuracy. Our work has significant potential value to healthcare entities and contributes to a growing stream of work on how to best realize the value of healthcare analytics efforts.
Rafael Zambrana, Assistant Professor of Finance
"A Tale of Two Types: Generalists vs. Specialists in Asset Management" (Journal of Financial Economics)
We study the allocation of human capital within management companies and analyze whether there is an optimal assignment of portfolio managers based on their investment strategy. We find that management companies achieve higher performance by assigning stock pickers to manage funds within a single investment objective (specialists) and market timers to run multiple funds with different investment objectives (generalists). Overall, our results are consistent with decision-making in management companies that add value to their investors by aiming to optimally assign portfolio managers.
My thanks to these faculty members and the many others whose efforts contribute new knowledge to their disciplines and who “grow the good in business” through their research.
In Notre Dame,
Martijn

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