From the Dean's Desk

Guest Column: Kara Palmer

Kara Palmer

Kara Palmer

Monday, 11 December 2023

Student Experience Team – Resolutions and Aspirations

As we near the end of 2023, amid the Advent season and in preparation for the birth of Jesus Christ on Christmas, we all have an opportunity to step back and reflect on our experiences, lessons learned and growth during the past year. It is also the perfect setting for introspection, setting the stage for resolutions and renewed aspirations in the coming year.

This column has allowed me to think about the year in its totality, and more specifically, the chance to reflect on the last four months since being appointed Senior Director of the newly formed Student Experience team and to consider what the future might bring.  

Since August, I have had the opportunity to begin working alongside administrative and academic leadership to gain a deeper appreciation and understanding of the student journey across all of Mendoza’s academic programs and from the lens of graduate student services, experiential learning, program management and academic operations. The ultimate vision is to build a new collective Student Experience team committed to creating enriching learning environments that foster both academic and personal growth for our students, which is embedded into our newly created mission statement.

The goals and objectives of the Student Experience Team align with the College’s strategic priorities; namely, to establish Mendoza as a premier global business school, elevate our MBA program as our flagship, and provide formative experiences that contribute to the formation of our students. These areas of emphasis present three overarching areas of focus for the team: Strategic Planning, Efficiency and Transparency, and Relationship Building:

Strategic Planning. To create a strategic plan for student engagement, it was important to hear first from those involved with different aspects of the student journey. Conversations were held with individual and broader student experience team members, academic and functional leadership, and our campus partners — the Registrar’s Office, Notre Dame International and General Counsel among others. From those conversations, it was evident that to achieve our ambitious collective strategic priorities, our approach must involve a vigilant focus on both a top-down and bottom-up strategy.

Early examples of success include the transition of the sourcing of Grow Irish projects to an in-house model, building growth and financial models across our programs, the rollout of registration videos to address challenges, and planning for new programs such as the Master of Science in Digital Marketing and a dual degree with MSBA. With our senior leadership team now fully staffed, I look forward to continuing conversations crucial to our student’s success in 2024 as we leverage, align and enhance our strategic efforts across the entire student journey.

Efficiency and Transparency. Future success in elevating the student experience hinges on transparency and open dialogue. The team has adopted new business tools such as RASCI models resulting in a deeper appreciation and understanding of roles and decision-making responsibilities. This has reduced confusion and redundancy, and more importantly, empowered our team members. In addition, we have improved communication and transparency by utilizing tools such as Slack and Monday.com. For example, we defined and continue to monitor our Student Experience Objectives and Key Results (OKRs) using a Monday.com board.

Relationship Building. As leaders who score highly on collaboration and connectedness, we know that building our networks and leveraging relationships is pivotal to our ongoing success. To this end, our team has intentionally engaged with College and campus thought partners to facilitate proactive and transparent conversations. Recent successes include convening our undergraduate advising team with our graduate student services team to exchange common challenges and best practices; increasing collaboration among enrollment, student services and career development; and forging stronger connections across the campus. In addition, there has been purposeful outreach to our peer and aspirational institutions, fostering discussions on shared challenges and opportunities within the realm of the student experience.

As I continue to grow and learn in this new role, I am humbled and impressed by the dedication, care and commitment to serving our students equally matched by the talent and potential of our staff across the student experience team. I am particularly grateful to the directors, Sam Fisher, Christine Gramhofer, Megan Piersma and assistant director Kari Friestad for their leadership, knowledge-sharing, candor, thought partnership and collegiality through this transition. We have achieved so much in 2023 and I’m enthusiastic about what 2024 will bring!

Best,

Kara

Kara Palmer
Senior Director of Student Experience


Faculty Research

Dean Martijn Cremers

Dean Martijn Cremers

Monday, 4 December 2023

Thank you to those who attended the inaugural University Chair Public Lecture Series on Tuesday featuring Mike Crant, the Notre Dame Professor of Management & Organization and the newest University Endowed chair at Mendoza. The event had a terrific turnout; it was great to see so many of you.

Mike delivered an enlightening — and entertaining — retrospective of his personal and professional life, presenting personal milestones as well as his research accomplishments including his seminal work in the area of the proactive personality, which has been cited more than 23,000 times. This makes Mike one of the best-cited scholars in the College as well as at the University. In addition, during his 33-year tenure at Notre Dame, Mike has taught over 6,800 students and 139 sections. 

I also thank M&O Department Chair Ann Tenbrunsel, who helped introduce Mike. Ann recalled, “Those of you who have been in administrative roles and especially those of you who have been department chairs know what it means to have a few givers in your department. Since I have been chair for two-and-a-half years, Mike has never turned down an assignment. That includes some pretty onerous ones. Yet every time, he doesn't just do it, he doesn't just show up. His committee reports, his review of his colleagues' research, teaching and service, and I know this talk today, are always reflective of a tremendous amount of preparation and effort.”

Tom Bateman, the Bank of America Eminent Scholar of Commerce Emeritus from the University of Virginia and who supervised Mike’s dissertation, was also on hand to recall Mike’s early career as a research assistant at the University of North Carolina. Tom performed an impromptu and long-overdue hooding ceremony, which he neglected to do as Mike’s dissertation chair (and Mike has never let Tom forget it).

 

collage of photos from Crant research event

 

Mike’s talk also was a fun walk down memory lane for the College, including clips shared from this 1991 video about the College called, “Making a Difference.” There are many familiar (and younger!) faces in there!

All in all, it was a special occasion as Mike’s story illustrated the importance of research to his individual career and the College as a whole. Our research presents our distinctive lens on the world as a Catholic university. As a community, we all help to build our research reputation and share in its impact. 

As I’ve presented previously, “Notre Dame 2033: A Strategic Framework” states as its top priority, “Notre Dame must be the leading global Catholic research university, on par with but distinct from the world’s best private universities.” Likewise at Mendoza, our top strategic priority is to elevate the quality and quantity of impactful research with relevance to business and society. A major part of that is to elevate our research culture, which is one of the main responsibilities of Senior Associate Dean Ken Kelley. Under Ken’s leadership, we are working on elevating our research culture on many levels.

Let me mention eight ways in particular where we are working to elevate our research culture:

1. Expanding the number of tenure-track faculty, research faculty, post-docs and visiting scholars, especially once we have more space when the new building, the North Addition, is completed.

2. Starting our first-ever doctoral programs in Analytics and Management. 

3. Launching the new Undergraduate Research Scholars Program led by Hal White, starting in fall 2024.

4. Building our research infrastructure including the data scientist team. 

5. Constructing a new Behavioral Lab in a new physical space in our basement in the calendar year 2024.

6. Supporting research labs around coherent research agendas, such as, for example:

  • The Human-Centered Analytics Lab co-directed by Ahmed Abbasi and Ken Kelley
  • The Gaming Analytics and Business Research Lab directed by Nick Berente
  • The new Humanitarian Operations Management Lab directed by Alfonso Pedraza-Martinez.

7. Starting a sabbatical policy under which tenured faculty members will take a year-long research leave without teaching obligations, with an expected launch in the academic year 2024-2025 (and which I’ll share more about in the spring semester).

8. And finally, organizing more research conferences and seminars. Among the new research seminars, a key initiative is to provide more opportunities to gather as a College to hear about the research from our colleagues, including faculty from across Mendoza, our staff and our students.

The University Chair Public Lecture Series is part of this last effort to gather as a College across departments, with faculty, staff and students to recognize, celebrate and elevate the great research taking place at Mendoza. We will hold the second lecture during the spring semester. I hope to see you there. 

My thanks again to all who made Tuesday’s event possible – Mike Crant and his family, Ann Tenbrunsel, Tom Bateman, Reilly Fangman, Carol Elliott, Dana Pierce and Chad DeWeese

In Notre Dame,

Martijn


Guest Column: John Rooney

John Rooney

John Rooney

Monday, 27 November 2023

Career Development

The time between Thanksgiving and Christmas is one of my favorite times of the year at Mendoza. We look back on the fall activities, look ahead to the next semester, and outline how we will continue to work with graduate students on their career development. This year, I want to provide an overview of Mendoza Graduate Career Development and thoughts on moving forward as One Mendoza. 

What we do:  The Career Development team embraces the College's mission to Grow the Good in Business.  Our role is to empower students in their career journeys.  Our vision is to create leaders who are lifelong stewards of their careers.  We pursue this vision by valuing inclusion, servant leadership, and relationships.  Our strategy is built on four pillars, illustrated by the graphic below.  The top two pillars symbolize how we work closely with key partners including alumni, employers, and internal stakeholders at the University.  The bottom two pillars symbolize the core competencies of our team, focusing on career coaching and career curriculum.

 

chart of core objectives

 

Our success is measured by career outcomes, course instructor feedback (CIFs), and student and stakeholder feedback. We work with all of the Mendoza graduate programs. The 2023 MBA Employment Report documents our most recent MBA outcomes.

Current Focus and One Mendoza: As the Career Development team moves forward, we will continue to define our role in executing the College’s Strategic Framework. We approach our work inspired by the concept of One Mendoza, which reflects our goal to have our departments operate with a unified purpose, aligned objectives, and a common culture. This is important for Career Development because our students’ career success depends on their successfully working with, and integrating knowledge from, separate but related groups: admissions, student services, faculty, staff, and alumni. We look forward to increased success from our students as we all work together to support them.

The fundamental belief that every human being is naturally creative, resourceful, and whole informs our career coaching, and this belief helps transform us all into our best and most authentic selves. With the spirit of this belief, I encourage all of you to enjoy this special time of year at Mendoza.

Best Regards,

John Rooney
Senior Director
Graduate Business Career Development and Alumni Relations


Guest Column: Father Frank Murphy

Fr. Frank Murphy

Fr. Frank Murphy

Monday, 20 November 2023

The Practice of Gratitude

Our national feast of Thanksgiving reminds us to be thankful for what we have. From a faith or spiritual point of view, thankfulness, or gratitude, are signs of God’s presence and the touch of the Holy Spirit in our life. 

Thankfulness and gratitude are also deeply human experiences; they open us to the gift of life and to the gift of the people around us. A growing faith and spiritual practice in the country, I believe, is to cultivate gratitude in our life by periodically reflecting on what we are grateful for: in a given day, a certain period of our life, or just life in general.

The practice of gratitude can be done as an individual or as a family. As an individual, one can look over the day or the week and reflect on those moments of gratitude to God for the people, the events, the work, one’s family and loved ones, one’s own character and so on. Stay with and relish each awareness of gratitude. Notice the effect on you.

This can also be done with a family or a group. As you sit down for your Thanksgiving meal, let each person share what they are grateful for at this time in their life. Let each person share without criticism or judgment. It can be precious to hear what children share.

Focusing on things that we are grateful for removes our blindness to God’s presence and grace in our life, which is available to us always and in all circumstances, even though we may not recognize it. 

When we allow gratitude to grow in us, we gain a new perspective on life. We see it all as a gift. And we know gratitude is taking root in us when even our painful and stressful experiences lose their power to dominate our day and feelings, and when, despite life’s ups and downs, we can maintain a perspective of overall gratitude for our life and for the people, work and circumstances in which we live.

I remember a young man who had a difficult youth. He even spent time living on the street. But when he reflected on his life, he discovered that the gift that those years gave to him was resiliency. And that resilience was the one quality of his personality that gave him gratitude for his life. It changed his attitude and gave him a new perspective on those early years as well as hope for the future.

When I take time to look over my day or week, seeking the things that I am grateful to God for, it can change my attitude for that day or week. Where I might have only felt frustration, disappointment, or discouragement, I find people, events and circumstances that I am grateful for. I see the grace of God at work there. And it gives me meaning and peace that I otherwise would have missed, as well as gratitude for my life.

How do you plan to celebrate thankfulness and gratitude this Thanksgiving Day?

Blessings,

Father Frank

Fr. Frank Murphy, CSC
Coordinator of Spiritual Direction Training
Campus Ministry | University of Notre Dame


Research Roundup

Dean Martijn Cremers

Dean Martijn Cremers

Monday, 13 November 2023

As a reminder, please join us for the inaugural University Chair Public Lecture Series talk featuring Mike Crant, Notre Dame Professor of Management & Organization, at 3 p.m. on November 28 in the Jordan Auditorium, with the reception following at 4 p.m. in the atrium. All are welcome!

Congratulations to the following faculty on their research success:

Jeffrey Bergstrand, Professor of Finance
(Note: The paper is co-authored by then-senior undergraduate student Stephen Cray (BBA ’16) along with then-Notre Dame Assistant Professor Antoine Gervais, now an associate professor of economics at the University of Sherbrooke in Canada.)
"Increasing Marginal Costs, Firm Heterogeneity, and the Gains from “Deep” International Trade Agreements" (Journal of International Economics)
Evidence to date suggests that it would take a 57% reduction in “fixed” trade labor costs (say, reducing “red tape”) for the United States to achieve the same gain in economic welfare (or per capita income) as a 3% further cut in tariff rates. So why did the United States aggressively pursue over the past 30 years “deep” trade agreements that reduced such fixed costs? This research establishes that by recognizing empirically supported positively sloped bilateral export supply curves – in contrast to the typically assumed but empirically rejected flat export supply curves – it takes only a 14% reduction in fixed trade costs to achieve the same U.S. economic welfare gains as a 3% cut in tariff rates.

Andrew Imdieke, Assistant Professor of Accountancy
Reliance on External Assurance in Regulatory Monitoring” (The Accounting Review)
The researchers exploit a regulatory change to examine whether bank regulator strictness is affected when regulators can no longer rely on external assurance. Absent external assurance, the study finds evidence consistent with increased regulator strictness in the reporting of problem assets, particularly during targeted examinations. Thus, the results indicate that regulators become stricter when they can no longer rely on the work of external auditors and that third-party assurance is an imperfect substitute for direct regulatory monitoring.

Shijie Lu, Howard J. and Geraldine F. Korth Associate Professor of Marketing
Crowding-Out in Content Monetization Under Pay What You Want: Evidence From Live Streaming” (Production and Operations Management)
This study investigates the impact of viewer tipping in live streaming on broadcasters and peer engagement. Results from a field experiment reveal that while broadcasters react positively to more tips, viewers tend to tip less, chat less and leave streams sooner when they see peers tipping.  This effect is more pronounced in heavy tippers, potentially due to their focus on the pursuit of social status.  The research underscores social status as a driver of these crowding-out effects in live streaming, offering insights for platform design. (See related ND News story.)

Drew Marcantonio, Assistant Teaching Professor of Management & Organization
Environmental Violence: A Tool for Planetary Health (Lancet Planetary Health)
Human-produced environmental risks to health and well-being are high and contribute to patterns of global morbidity, mortality, economic inequality, displacement and insecurity. The implications of human-produced environmental harms to global health are complex just as are their causes. This paper presents the concept of environmental violence and offers a potentially robust frame for engaging this issue. Environmental violence is excess human-produced pollution that degrades human health – it is the single largest source of human mortality today resulting in at least 9 million deaths annually. The framework can be applied to map and measure causes and consequences of environmental violence and to help build just solutions that promote integral human ecology and flourishing.

Yoonseock Son, Assistant Professor of IT, Analytics, and Operations
Corey M. Angst, Jack and Joan McGraw Family Collegiate Professor of IT, Analytics, and Operations
Value of IT in Building Resilience During Crises: Evidence from U.S. Higher Education's Transition to Online During the COVID-19 Pandemic” (MIS Quarterly)
This study examines digital resilience in higher education institutions by assessing the role played by the centralized governance of information technology (IT) investments. The researchers find that centralized IT investments geared toward facilitating organizational coordination and providing instructional and technical support played a pivotal role in enabling emergency remote teaching and improving student ratings during the crisis. These results are corroborated by interviews with CIOs of U.S. higher education institutions. Additional analyses also suggest that the effectiveness of centralized IT governance is contingent upon organizational size, dissimilarity of local units and the strategic role of the CIO. 

Thank you to Jeff, Andy, Shijie, Drew, Yoonseock and Corey for your contributions.

In Notre Dame,

Martijn

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